What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    not receiving the submission emails

    Asked by jameschidlow on December 08, 2012 at 08:42 AM

    Hi, 

     

    I am not receving the submission emails?

     

    Any ideas?

     

    Thanks.

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    Answered by pinoytech on December 08, 2012 at 08:48 AM

    Hi james,

    Sorry for the inconvenience that may have caused. May I know your Form URL/ID to check your form and for further assistance?

    Thank you!

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    Answered by jameschidlow on December 08, 2012 at 08:49 AM

    id is jameschidlow

     

    thanks

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    Answered by pinoytech on December 08, 2012 at 08:58 AM

    How about your Form URL?

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    Answered by jameschidlow on December 08, 2012 at 09:37 AM

    its http://jameschidlowphotography.businesscatalyst.com/contact.html

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    JotForm Support

    Answered by Deygus on December 08, 2012 at 11:09 AM

    Well I did not see you in our bouncelist.

    Result: james@jameschidlow.com is NOT in the bounce list

     

    Please try changing your email notification's Sender Email back to the default NOREPLY@JOTFORM.COM to see if this helps any.