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rbmansAsked on August 15, 2018 at 1:20 PM
Since the form is placed as a part of a page, I need form to close itself after submitting. Or an option visible to close it would be ok.
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Mike_G JotForm SupportReplied on August 15, 2018 at 2:24 PM
If I'm understanding your concern correctly, you would like for the form on the website you shared with us to return to its original state when it is submitted, is that correct?
May I suggest that you try to make the link to your website as the Redirect to external link of your form, please? Redirecting-Users-to-a-Different-Page
Feel free to let us know if that doesn't meet your requirements.
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rbmansReplied on August 15, 2018 at 3:11 PM
Hi Mike, that would be an easy solution but then the page will reload. Not nice for the visitor, don't you agree?
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Richie JotForm SupportReplied on August 15, 2018 at 4:47 PM
To clarify, do you want your from to reload itself after a submission has been made and not the whole web page?
You can try to use your form URL to redirect after the submission.
https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page
Kindly please give it a try and let us know your thoughts.
Thank you.
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rbmansReplied on August 16, 2018 at 3:14 AM
Well it wasn't what I had in mind but since the size of "Thank you page" has been minimized (did you do that?), it is ok.
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Victoria_KReplied on August 16, 2018 at 7:51 AM
Hello,
We do not apply any changes to users' forms without permission or request. If you need any further assistance with your forms, please let us know.