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javin4manAsked on August 15, 2018 at 2:02 PM
Good afternoon,
On 3 forms that belong to the CSM account and I am an admin user on are having an issue with the recipient arlanabennett@csm... receiving them upon completion. I was getting them when I created the forms, but yesterday I switched the recipient and now they aren't receiving them.
I just added my name to the recipient list to see if I will get them.
The forms are: General Cleaner, Floor Tech, and Supervisor
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roneetReplied on August 15, 2018 at 3:15 PM
I investigated the account javin4man for the forms mentioned by you, but could not found it in your account.
Could you please help us with the URLs of the 3 forms so that we could investigate further on the issue.
Thanks.
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javin4manReplied on August 15, 2018 at 4:43 PMThe forms are in the account of CSM America. Those forms are shared with me
from that account
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Jed_CReplied on August 15, 2018 at 7:53 PM
Upon checking "General Cleaner, Floor Tech, and Supervisor" forms, it seems that the email was incorrect. The recipient was not arlanabennett@csmamerica.com, but instead it was abennett@csmamerica.com. Please add the correct email to you recipients list.
Let us know if you have any questions or if you need further assistance.
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javin4manReplied on August 15, 2018 at 10:43 PMIt actually is abennett....I typed incorrectly in my message. However, she
is now receiving the applications
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Nik_CReplied on August 16, 2018 at 2:55 AM
Thank you for informing us.
Let us know if you're experiencing any further issues.
Thank you!