-
SVdPPTOHoustonAsked on August 15, 2018 at 2:50 PM
Is there a way I can edit a submission for that has an email verification code? I hit the edit button for that particular submission but it will not let me go through without it. I'm the form admin.
I have a "limited available" widget and need to edit that question for this submission so the count comes back up again. How do I do that?
Thanks!
-
Victoria_KReplied on August 15, 2018 at 4:45 PM
Hello,
There are several options to bypass email verification when editing the submission.
1. You may disable email verification feature on the form temporarily and enable it after editing the submission:
2. There is an option to hide form fields conditionally. I would suggest to add Get From Page URL widget to capture the URL link, where the form is embedded/reviewed/edited.
This way you can add a condition to hide Email field, when URL link contains "submissions" (if the form is edited through Submissions page) and to hide email field for that case:
Hope this helps! But, please let us know if you need any further assistance.
-
SVdPPTOHoustonReplied on August 16, 2018 at 2:08 PM
Hi Victoria,
Can people still fill out form while I'm editing the form? If I add the "get url", wouldn't that add another element to my excel? I'm afraid it might push everything down and my existing conditions might not valid anymore.
Thanks!
-
Victoria_KReplied on August 16, 2018 at 3:05 PM
Hello,
Yes, the form can be submitted by your respondents while you are editing submissions. The Get From Page URL widget would add a column in excel, but you can uncheck this field on submissions page for it not to be included in downloaded excel files:
I have also checked your form https://www.jotform.com/81055169960158 and can see that there is no conditional statement, which include email field, so additional statement will not affect the form's conditional logic.
I will submit a ticket for our developers to check the case with verified email field on form edit closer.
We will keep you informed on this matter.
Thank you.
-
SVdPPTOHoustonReplied on August 16, 2018 at 4:27 PM
I don't mind the "get page url" in the download excel. I was more worry about it in the actual form which I know I can hide.
We previously us GoogleForm and I was able to manipulate the excel in real time so when I get a situation like the "limit available" and they decide they do no want that spot anymore, I was able to delete it in the excel and the limit is put back on the form again.
I would like to edit in real time when people call me and say I accidentally added something I don't want or I would like to add something to the registration I already submitted.
-
Kevin Support Team LeadReplied on August 16, 2018 at 5:36 PM
Since your last comment is not related to this thread anymore, I had to move it to another thread, we will assist you as soon as possible here: https://www.jotform.com/answers/1555457
Thanks.