Cards: How to edit submission when the form has verification email enabled?

  • SVdPPTOHouston
    Asked on August 15, 2018 at 2:50 PM

    Is there a way I can edit a submission for that has an email verification code?  I hit the edit button for that particular submission but it will not let me go through without it.  I'm the form admin.   

    I have a "limited available" widget and need to edit that question for this submission so the count comes back up again.  How do I do that?

    Thanks!

  • Victoria_K
    Replied on August 15, 2018 at 4:45 PM

    Hello,

    There are several options to bypass email verification when editing the submission.

    1. You may disable email verification feature on the form temporarily and enable it after editing the submission:

    1534365656screenshotaa3un Screenshot 10

    2. There is an option to hide form fields conditionally. I would suggest to add Get From Page URL widget to capture the URL link, where the form is embedded/reviewed/edited. 

    1534365768screenshot61l9f Screenshot 21

    This way you can add a condition to hide Email field, when URL link contains "submissions" (if the form is edited through Submissions page) and to hide email field for that case:

    1534365890screenshot4414k Screenshot 32

    Hope this helps! But, please let us know if you need any further assistance.

  • SVdPPTOHouston
    Replied on August 16, 2018 at 2:08 PM

    Hi Victoria,

    Can people still fill out form while I'm editing the form?  If I add the "get url", wouldn't that add another element to my excel?  I'm afraid it might push everything down and my existing conditions might not valid anymore.

    Thanks!

  • Victoria_K
    Replied on August 16, 2018 at 3:05 PM

    Hello,

    Yes, the form can be submitted by your respondents while you are editing submissions. The Get From Page URL widget would add a column in excel, but you can uncheck this field on submissions page for it not to be included in downloaded excel files:

    1534446042screenshot30tyy Screenshot 10

    I have also checked your form https://www.jotform.com/81055169960158 and can see that there is no conditional statement, which include email field, so additional statement will not affect the form's conditional logic.

    I will submit a ticket for our developers to check the case with verified email field on form edit closer. 

    We will keep you informed on this matter.

    Thank you.

  • SVdPPTOHouston
    Replied on August 16, 2018 at 4:27 PM

    I don't mind the "get page url" in the download excel.  I was more worry about it in the actual form which I know I can hide.

    We previously us GoogleForm and I was able to manipulate the excel in real time so when I get a situation like the "limit available" and they decide they do no want that spot anymore, I was able to delete it in the excel and the limit is put back on the form again.

    I would like to edit in real time when people call me and say I accidentally added something I don't want or I would like to add something to the registration I already submitted.    

  • Kevin Support Team Lead
    Replied on August 16, 2018 at 5:36 PM

    Since your last comment is not related to this thread anymore, I had to move it to another thread, we will assist you as soon as possible here: https://www.jotform.com/answers/1555457 

    Thanks.