Authorize.net PCI error message

  • urbanartsacademy
    Asked on August 15, 2018 at 4:01 PM
     
     
    Thought I had everything set up properly with Authorize.net, with API login and Transaction Key entered. Anything else I need to know? Is this error message from Authorize.net or from Jotform? This is what came back when someone tried to make a credit card payment:
      PCI :: Error during transaction
    This account has not been given the permission(s) required for this request. 

    Please go back and fix this
     
    Page URL: https://form.jotform.com/82256981811159
  • jonathan
    Replied on August 15, 2018 at 6:27 PM

    I could not reproduce the issue you described when I test Authorize.net on my form.

    It is possible the issue had to do with your Authorize.net configurations.

    Can you please try applying the resolution described on the Authorize.net support page here


    https://support.authorize.net/s/article/Error-123-This-account-has-not-been-given-the-permissions-required-for-this-request

    Let us know if issue persist.


  • urbanartsacademy
    Replied on August 15, 2018 at 7:00 PM

    Thanks. That was helpful. (Someone sent me the wrong API log in!). I'll test it again.

  • jonathan
    Replied on August 15, 2018 at 8:08 PM

    Please do let us know if issue persist.

    Thanks.

  • jonathan
    Replied on August 15, 2018 at 9:18 PM

    Thank you for updating us on the status and letting us know it is working now.

    Best