What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I not receiving my notfications from completed forms

    Asked by cwilliamson on December 08, 2012 at 11:46 PM
    Page URL:
    www.nb-weddings.com

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    JotForm Support

    Answered by Welvin on December 09, 2012 at 02:43 AM

    Hi,

    Your form notifications settings is fine. Please try whitelisting jotmails ip addresses: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    I have a made a live test submissions, please check if you receive it.

     

    Thanks