Will the form only be sent to the recipient and respondent when a transaction has completed?

  • Profile Image
    iainroome
    Asked on August 16, 2018 at 09:23 AM

    I have embedded the direct link of a PayPal form on a website using a button.

    Will the form only be sent to the recipient and respondent when a transaction has completed?

    Below URL

    Thanks again

    Iain

  • Profile Image
    Victoria_K
    Answered on August 16, 2018 at 10:55 AM

    Hello Iain,

    Unfortunately, I am not sure if I understand your question correctly. I have checked your form and can see PayPal integration set up. If you refer to Email notifications under your form, then yes, they will be only sent if the payment is completed. Otherwise, you will receive form submission as incomplete payment.

    Here is related article: Paypal-Incomplete-Payments-FAQ

    Please let us know if your question was about something different.

    Thank you.

  • Profile Image
    iainroome
    Answered on August 16, 2018 at 11:43 AM
    Hi Victoria
    Thanks for answering my question.
    Iain
    ...