What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I got "This form is disabled." message in my site.

    Asked by lankathilina on December 09, 2012 at 07:57 AM



    This is the form link. Please4 kindly let me know what's will be the wrong ther? 

    Page URL:

  • Profile Image

    Answered by pinoytech on December 09, 2012 at 08:34 AM

    Hi there,

    Your account was mistakenly autosuspended by our autophishing filter detector which may caused this problem. I've re-activated your account back and it should be working fine by now. We apologize for the inconvenience that may have caused.

    Thank you!

  • Profile Image

    Answered by lankathilina on December 09, 2012 at 08:59 AM


    Yes. It's working now. Thanks for check that.

    By the way again I sent you an email / question regarding that. Please avoide that.

    By the way one suggestion. If you auto-detect system disable our forms then wouldn't that good enough to infom that by email. At least small notification when we log in to JF account. 


    Thank you.

  • Profile Image

    Answered by pinoytech on December 09, 2012 at 09:06 AM

    You are quite welcome Lanka and we appreciate your suggestion about our autophishing detector.

    Have a great day!

  • Profile Image

    Answered by roklan2000 on December 19, 2013 at 04:48 AM

    The same thing is happening to my form. Can you help me too?

  • Profile Image
    JotForm Support

    Answered by Welvin on December 19, 2013 at 08:32 AM


    We'll send our reply to your own thread, link here: http://www.jotform.com/answers/306692. We'd suggest doing the same (creating a new thread) if you encounter an issue with your form(s) and account. 


  • Profile Image

    Answered by lankathilina on December 19, 2013 at 09:04 AM


     Hope JF support help you out. JF helped me out. What happen to mine was, when I created form I tried it, by just sendding test submissions. Then it might be marked as spam and automatically blocked. By the way JF CS will helped.