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rokiAsked on August 16, 2018 at 12:00 PM
I have two froms.
https://form.jotform.com/81937371136157
When someone replies to this form on the To: field these email addresses show up:
my 9 email addresses for recipients show up. Inlcuding mine pedro@blueribbon-bakery.com
This form is setup the same
https://form.jotform.com/82228308250148
Yet the reply only shows pedro@noreply@jotform.com
Why is it not working like the first form?
Is it broken?
I need the same result as the first form.
Thanks
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Nik_CReplied on August 16, 2018 at 1:35 PM
I checked your form, but I'm not sure how that could work since emails are coming from noreply@jotform.com so when you reply, the address will be that one.
In Notification settings there is this option "Reply-to Email":
Where you actually set to which email address the reply will go to.
So, maybe you could set a list of emails in one field:
And set Reply to Email to be that field that you added:
That way you will be certain that the emails will go to those email addresses on Reply.
Please try and let us know how it worked.
Thank you!