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wilbangerter32Asked on August 16, 2018 at 12:27 PM
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David JotForm SupportReplied on August 16, 2018 at 1:27 PM
Since your subscription is paid via PayPal, cancel from your PayPal dashboard. Here is more information on how to do so:
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
That will ensure the automatic renewal is cancelled immediately.