Form over quota

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    Richard Paz 
    Asked on August 16, 2018 at 02:59 PM
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    Richie_P
    Answered on August 16, 2018 at 04:16 PM

    May we know if this is the correct account graphicsTriCities?

    For the account, it has reached its limit on uploads. As a free subscription, you are limited to 100MB per month.

    You could delete submissions to free up some space. For more information on limits, you can check this link https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If this is not your account, can you please give us the account email or form URL so that we can check your account?

    Thank you.


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    Richard Paz 
    Answered on August 17, 2018 at 07:43 AM
    New response received
    Yes, that is correct. I wish we were getting 100 per month however, there
    may be some that need deleting. The person who was handling our website and
    this Jot Form is no longer with the company. Is there a way to re-set the
    password?
    ...
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    Richie_P
    Answered on August 17, 2018 at 09:56 AM

    You can reset your password following this guide:https://www.jotform.com/help/489-How-to-reset-the-password

    The email address associated with the account is grap**s@tricitiesbeverage.com.

    Hope this information helps.

    Thank you.