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    Google sheets link not displaying responses correctly

    Asked by andrefrancis on December 09, 2012 at 01:56 PM

    I have integrated my form's answers with Google spreadsheets but I am not getting the answers displaying in the sheet. The reference info is there OK, eg Submission Date/ID and IP address ... but the content is blank! Can you help?

    See below for further info.

    Thanks in anticipation

    Andre Francis

    Page URL:

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    JotForm Support

    Answered by idarktech on December 09, 2012 at 06:20 PM

    Hi Andre,

    The problem might be caused by the numbers on your field labels. This was already submitted to our developers but unfortunately we do not have any updates about it yet. While waiting for the actual fix, try removing the numbers on your field labels .e.g. 1 Name, 2 Blackboy Lunchtime and then re-integrate your form to GDocs, this might help.

    We'll let you know here once we have updates about this issue. Thanks!

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    Answered by andrefrancis on December 11, 2012 at 04:56 PM

    OK. Thanks for this. I will take the numbers off and see if that makes a difference.

    Thank you for your reply.

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    Answered by andrefrancis on December 11, 2012 at 05:18 PM

    I took the initial numbers off ... and everything now seems to work OK.

    Thank you again for your help!