Why is the unique id widget grayed out and it does not appear in preview?

  • M1n1bus
    Asked on August 16, 2018 at 5:49 PM

    Hi The unique id widget is greyed out in widgets list. it appears on edited form but disappears when "view Form2 is clicked ??

    any ideas

    Graham


    ps have used successfully previously

  • Kevin Support Team Lead
    Replied on August 16, 2018 at 7:46 PM

    The widget will appear grayed out (or disabled) since you have already added it to your form, it's  possible  to add only one widget to the form. 

    The widget is intended to be hidden as well, it will show on the edit mode, but on preview the widget will be hidden. If you need to have a random generated value and visible, you may use the random value generator widget instead, here is the link: https://widgets.jotform.com/widget/random_value_generator 

    This guide will help you adding it to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form 

    I hope this helps.