How to allow users to submit form once again or go back to edit the existing submission?

  • davidhellmyrs
    Asked on August 17, 2018 at 4:11 AM

    Hi,


    If my form is several pages long, and I want to simplify for the customer to create one more form (after send) from THANK YOU page. Can you somehow add two buttons on thank you page?


    1.) Back to page 1, with all "the old" (alrady sent information pre-filled). So the customer can to MINOR changes, and send again?

    2.) 2nd button, erase all values, and back to page 1.

  • Ashwin JotForm Support
    Replied on August 17, 2018 at 10:10 AM

    Do you mean to say that you want to allow your users to be able to edit their own submissions from thank you page?

    Yes it is possible to achieve your requirement and here are the steps you need to follow:

    #1. Edit your form and go to your form's thank you message.

    #2. Add edit link tag to allow your users to be able to edit the submission again.

    #3. You can add your form's direct URL in the thank you message to allow users to go back to form and submit a new submission. Please check the screenshot below:

    1534514930editSubmission Screenshot 10

    Please take a look at the following cloned form where I have added both the links in the thank you page:  https://www.jotform.com/82284461799976

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this helps.

    Do get back to us if you have any questions.