How can I change payment gateway and currency at my Order form?

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    Asked on August 17, 2018 at 08:47 AM


    1. I am not able to change payment gateway from the original template. I do not want to integrate any payment gateway in my form as I will be using payment options offline.

    2. I need to display currency INR instead of Dollar.

    3. The options in drop down are not displayed properly.

    Can anyone help me on this issue.

    Thank you.

  • Profile Image
    Answered on August 17, 2018 at 09:32 AM

     Issue no. 3: "The options in drop down are not displayed properly." has been resolved using CSS option from "Form Designer" got from click on icon available at "Build" tab just under "Preview Form" option.

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    Answered on August 17, 2018 at 12:05 PM


    To use different payment integration, you need to delete the PayPal field first. 

    If you only need to collect orders without processing a payment, I can suggest to use a Purchase Order integration, allows you to create payment forms without payment vendor integration. 

    Related guide: How-to-Create-Payment-Form-with-Purchase-Order

    It allows to change the currency of products as well:


    I have also checked the dropdown options of your payment tool, but they appear to be shown properly on my side at the moment:


    If you need any further assistance, please let us know.

  • Profile Image
    Answered on August 18, 2018 at 02:23 AM

    Thank you Victoria for your valuable reply.

    I am not able to delete the PayPal payment field. I did not find any trash icon.

    Thank you.

  • Profile Image
    Answered on August 18, 2018 at 04:41 AM

    You need to select the payment field you have added in form. Please check the screenshot below how to delete payment field and add purchase order payment tool:


    Please take a look at the following cloned form where I have added purchase order payment tool and changed the currency to INR as well: 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:

    Hope this helps.

    Do get back to us if you have any questions.