How can I change payment gateway and currency at my Order form?

  • greenvegbasket
    Asked on August 17, 2018 at 8:47 AM

    Hi,

    1. I am not able to change payment gateway from the original template. I do not want to integrate any payment gateway in my form as I will be using payment options offline.

    2. I need to display currency INR instead of Dollar.

    3. The options in drop down are not displayed properly.

    Can anyone help me on this issue.


    Thank you.

    Jotform Thread 1555857 Screenshot
  • greenvegbasket
    Replied on August 17, 2018 at 9:32 AM

     Issue no. 3: "The options in drop down are not displayed properly." has been resolved using CSS option from "Form Designer" got from click on icon available at "Build" tab just under "Preview Form" option.

  • Victoria_K
    Replied on August 17, 2018 at 12:05 PM

    Hello,

    To use different payment integration, you need to delete the PayPal field first. 

    If you only need to collect orders without processing a payment, I can suggest to use a Purchase Order integration, allows you to create payment forms without payment vendor integration. 

    Related guide: How-to-Create-Payment-Form-with-Purchase-Order

    It allows to change the currency of products as well:

    1534521853Screenshot 4 Screenshot 10

    I have also checked the dropdown options of your payment tool, but they appear to be shown properly on my side at the moment:

    1534521896screenshot11kqe Screenshot 21

    If you need any further assistance, please let us know.

  • greenvegbasket
    Replied on August 18, 2018 at 2:23 AM

    Thank you Victoria for your valuable reply.

    I am not able to delete the PayPal payment field. I did not find any trash icon.

    Thank you.

  • Ashwin JotForm Support
    Replied on August 18, 2018 at 4:41 AM

    You need to select the payment field you have added in form. Please check the screenshot below how to delete payment field and add purchase order payment tool:

    1534581429deletePayment Screenshot 10

    Please take a look at the following cloned form where I have added purchase order payment tool and changed the currency to INR as well:  https://www.jotform.com/82292019299969 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:   https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.