Why can't I upgrade my form back to Bronze plan?

Hello,

I've missed the last payment for the form, so it was downgraded from Bronze to Basic and now I've tried two different credit cards and both were rejected. Could you advise why?

The cards may have been rejected due to different reasons, it would be a bit hard to identify the reasons without knowing the message you received. 

I would recommend you to try clearing your browser's cache, this guide will help you doing so: https://www.lifewire.com/how-to-clear-cache-2617980 

If the problem persists, let us know which plan and payment schedule you want to purchase so we can provide you a custom link to upgrade your account. 

Looking forward to your response. 

Thank you for the answer.
It appeared that my bank had some technical issues.
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