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anwilliams4160Asked on August 17, 2018 at 11:51 AM
A signup went to my spam with message...
This message has a from address in jotform.com but has failed jotform.com's required tests for authentication. Learn more
From: JotForm <noreply@jotform.com>
Date: Wed, Aug 8, 2018 at 6:42 AM
Subject: Re: Optin ShipToMyAPO.com -
To: angelinelwilliams@gmail.com, cs@shiptomyapo.comOptin ShipToMyAPO.com Your name CLIFTON BRIGHT E-mail cliftonbright@yahoo.com Phone Number (93) (707) 930861 Why would it fail? I provide a package forwarding for military personnel so I cannot afford to be involved with spammer or criminals... why did this happen is this a spoof? I received 2 like this
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Richie JotForm SupportReplied on August 17, 2018 at 1:03 PM
We are sorry for the inconvenience this may have caused.
Could you please try to contact your service provider to whitelist JotForm's IP address.
Also, it might be helpful to take a look these guides given below:https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains
www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
If you have further questions please let us know.