TEXT fields are missing in the email content

  • Profile Image
    Asked on August 17, 2018 at 01:46 PM

    Hi again,


    Can I get some help? I am having difficulties with text (and other) fields not showing up in the results from the submitted forms. I have reviewed the email settings and the fields will not appear in the "fields" dropbox to add them to the emailed results. Also, if I go into the PDF designer, the fields ARE there but once placed in the pdf and saved the pdf attachement will still not have the fields for printing.

    Thanks in advance

    The form is Shag booth rent receipt template

    fred klages

  • Profile Image
    Answered on August 17, 2018 at 03:01 PM

    Can you please specify what fields are not showing in your email content?

    We will wait for your reply.

    Thank you.

  • Profile Image
    Answered on August 17, 2018 at 04:42 PM

    The text box below "lease end date" titled H. THE FOLLOWING STATION/EQUIPMENT IS PROVIDED BY SHAG

    Also - the "Security deposit receipt" will not show up

  • Profile Image
    Answered on August 17, 2018 at 06:20 PM

    I see you were referring to those TEXTS fields. Please take note that TEXTS fields will not be included or will not appear in the Email Content of the form by default.

    1534544391zzz 2018-08-18 06.16.16.png

    You will need to manually add/insert the TEXTS in the email message content.

    1534544403zzz 2018-08-18 06.17.07.png