I'm not receiving password reset email.

  • Sudesh Prakash
    Asked on August 17, 2018 at 7:39 PM

    Can you please assist. i am not recieving any reset mail. please assist. thanks

  • Jed_C
    Replied on August 17, 2018 at 11:31 PM

    We apologize for the inconvenience.

    I'm not sure if this link is still valid, but please try changing your password from here https://www.jotform.com/page.php?p=passwordreset&username=sudpra&token=76d4ee3d1a67e279acd44514a1b95da2 .

    If that didn't help, please run the password reset again and reply immediately here so we can check and give you the password reset token once again.

    Looking forward for your response.