- GRAFICSIGNAsked on December 10, 2012 at 03:22 AM
I just received an email from "firstname.lastname@example.org" telling me that they could not get my payment because of credit card changes.
I have 2 questions :
- should I trust this email mail ?
- and if yes, which login and password should I use ?
Thanks for your answer
- JotForm SupportWelvinAnswered on December 10, 2012 at 04:17 AM
-Yes, you can trust the said email. It is from our old payment processor, Plimus.
-Your plimus username and password; Check this thread on how to change Credit Card Information on Plimus: http://www.jotform.com/answers/63743-How-can-I-change-my-billing-information