-
AmandalynnphotographyAsked on August 18, 2018 at 10:27 AM
Good morning,
My clients are not receiving their contracts or wedding questionnaires when I send them through this site.
I have had them check their Spam and their Inbox and they have nothing.
I have resent them and they are not getting them. It is really becoming embarrassing and frustrating.
I would appreciate any assistance in correcting this issue ASAP.
Sincerely,
Amanda Lynn
amandalynn_photography@yahoo.com
-
John_BensonReplied on August 18, 2018 at 12:45 PM
Hi Amanda,
Are you referring to the notification email or the autoresponder email?
If you're referring to the notification email, please check this link: Why-Am-I-Not-Receiving-Email-Notifications
If you're referring to the autoresponder email, please provide the form URL so we can test and investigate it further. To find the form URL, please check this guide: Where-to-Find-My-Form-URL
Thank you.