Product price is displaying "No Charge" when there is a charge

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    LLLHHI
    Asked on August 18, 2018 at 11:14 AM

    There are 3 products listed.  The second product is displaying "no charge" even though I have input $20 in the pricing field.  How do I fix this?  Thanks! 

  • Profile Image
    DonaldHag
    Answered on August 18, 2018 at 01:28 PM

    To fix this, remove the CSS injected into the form. The CSS code is affecting the display of the price options.

    Click on the Form Designer Icon, select the CSS tab and then delete all the CSS code in that section.

    1534613145custom-css-form.png

    I have cloned your form here and removed all the CSS and the price field is showing:

    https://form.jotform.com/82295427372967


  • Profile Image
    LLLHHI
    Answered on August 18, 2018 at 07:40 PM

    Thanks!  All good now.