Desativada minha conta automaticamente

  • Profile Image
    Marcos 
    Asked on August 19, 2018 at 12:22 AM

    Olá, por gentileza , gostaria de saber, porque  minha conta foi desativada automaticamente , fiz login em duas contas minhas e as duas foram desativadas.

  • Profile Image
    John_Benson
    Answered on August 19, 2018 at 05:58 AM

    Your account got suspended because one of your forms is asking for login information. As per our terms, collecting sensitive information is not allowed here in JotForm.

    15346726355123523zz.png

    We need to remove the guilty fields so we can re-activate your account. 


  • Profile Image
    Marcos 
    Answered on August 19, 2018 at 09:43 AM
    Bom dia , agradeço o retorno e peço desculpas pela infração a qual não
    tinha conhecimento .
    ------ Mensagem original ------
    De: "Jotform"
    Para: heerbalike@gmail.com
    Enviado(s): 19/08/2018 06:58:07
    Assunto: Re: Desativada minha conta automaticamente
    ...
  • Profile Image
    Victoria_K
    Answered on August 19, 2018 at 09:47 AM

    I have removed the guilty fields and re-activated your account.

    Thank you for contacting us.