How to change sender email of form's notification email alert?

  • DynamicJustine
    Asked on August 19, 2018 at 12:42 AM

    Hi, I've seen this feature being requested earlier this year.

    This feature is really important and should be a core feature and I've been with other form creation services that allow customisation of the Save and Continue later email sender and email layout.

    Jotform is amazing but is missing this core feature. Can you please provide an update as to when this will be provided?

    My website has many long forms that need this feature and customers get confused when they receive an email from "Jotform" and some of them were worried about their privacy and safety as they do not expect that another sender will have their details.

    Thanks a lot.

  • Ashwin JotForm Support
    Replied on August 19, 2018 at 6:06 AM

    Please note that you can save the input data in form and continue at a later date. You can also use your own email address with SMTP setting to send emails as well. You may like to take a look at the following guide which should help you on how to setup SMTP in your form:  https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    The following guide should help you on save form and continue later:  https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Hope this helps.

    Do get back to us if you have any questions.