Why isn't my form sending out replies anymore?

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    allegutta
    Asked on December 10, 2012 at 08:33 AM

    I haven't changed the code and it says on my form page on jotform that they're sent, but i dont recieve them anymore?

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    liyam
    Answered on December 10, 2012 at 09:47 AM

    Hello allegutta.  Your email address *****@alleguta.com had been added to our bounce list due to your email seems to have had a problem one time when sending an email notification to the domain.  Here is the error report:

    Reason(s) : 5.4.7 - Delivery expired (message too old) [Default] 451-'4.1.8 Sender addr= ess <0000013b724c8543-87eaaf37-62da-4ec7-b543-29c368e773bc-000000@amazonses= .com> domain does not resolve'

    I have now removed the said email from the bounce list, and made a test form submission using my form to your email address.  Please let us know if you have not received any email notification.

    Thanks.