How can i reset storage for my account?

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    Jainamshah
    Asked on August 19, 2018 at 12:57 PM

    Hi 


    How can i reset storage for my account 

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    Victoria_K
    Answered on August 19, 2018 at 01:04 PM

    Hello,

    I have checked your account and can see that you have reached the uploads quota (100.2MB of 100MB allowed). Please delete some submissions with file uploads to free up space.

    Prior to removing submissions, please make sure that you have downloaded the data: 

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    Also, you can upgrade your account to extend the limits: How-to-Upgrade-My-Account

    Let us know if you need more help.