Mobile Friendly jotform on WIX site?

  • preshsjo
    Asked on August 19, 2018 at 1:09 PM

    Good afternoon.  My clients cannot view and sign my portrait session contract on their mobile devices even after adding the mobile viewing widget to the form.  What do I need to do?  Thanks in advance.

    Page URL: https://www.jolenehaasphotography.com/portrait-session-contract
  • Victoria_K
    Replied on August 19, 2018 at 1:48 PM

    Thank you for additional information. 

    Our forms are mobile friendly via direct URLs. The problem seems to be related to an iframe created by WIX. Can you please try adding form's iframe code into EMBED HTML at Wix?

    Here is a guide to get Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please let us know if the issue persists.

  • preshsjo
    Replied on August 19, 2018 at 4:18 PM

    That worked perfectly!  Thank you so much for your assistance.  It's GREATLY appreciated.