login Failed - Auto suspended

  • Ola Olayemi
    Asked on August 19, 2018 at 7:41 PM

    please help

  • Ola Olayemi
    Replied on August 19, 2018 at 8:24 PM

    Can anyone please help with this? My account was auto suspended. This is urgent. 


    Thank you 

  • Elton Support Team Lead
    Replied on August 20, 2018 at 2:53 AM

    We have unsuspended your account but we deleted the following fields in your DIRECT DEPOSIT AUTHORIZATION form. Unfortunately, we do not allow asking bank information on the form.

    login Failed Auto suspended Image 1 Screenshot 20

    Kindly refrain from asking this type of information to avoid this from happening again.

    You may consider our payment integrations instead here payments are securely processed. If you want to accept payments from bank accounts, you can use eCheck. Guide: https://www.jotform.com/help/471-How-to-integrate-eCheck-Net-with-your-form