Cannot login to my account

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    David Makepeace 
    Asked on August 19, 2018 at 10:25 PM

    Tried to reset password.

    Keeps saying my account is "auto-suspended

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    Answered on August 20, 2018 at 03:45 AM

    Upon checking your form I noticed that one of your forms is carrying Password field which is likely to be identified by our anti-phishing detector and your account would be auto-suspended.

    Form: was requesting for Password information, which is not allowed according to our Terms and Conditions The fields have been deleted and your account has been reactivated.