Transaction Errors & Suspended Account

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    Asuquo Duke 
    Asked on August 20, 2018 at 06:52 AM

    Hello There,


    I had subscribed to the SILVER PLAN and I realized it had not been effected. I sent for support on this matter, and after 2 responses, I realized I couldn't log into my account because it is suspended (Login failed - SUSPENDED)


    My username is "filmone" and below is a link to the thread on which the transaction error was handled before I could not access my account again.



    http://www.jotform.com/answers/1554989-Transaction-Errors?k=e4a17421c67de0ea5a6eda9fda17103e




    Kindly give feedback on the activation of my account and the status of my subscription, as soon as possible.

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    ktyaguirre
    Answered on August 20, 2018 at 10:27 AM

    Upon review of your account it was found that it was suspended by management. We encourage you to contact support@jotform.com  att. Jeanette for assistance and use thread # in order for them to take care of it.


    Thank you