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CrossInvPropLLCAsked on August 20, 2018 at 9:13 AM
Hello, It is saying that my forms will be disabled due to using up my storage space. However, its says I have 100 mb monthly to use and there isnt anything stored anywhere in my account. I'm not sure how my storage is full. Thank you
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John_BensonReplied on August 20, 2018 at 10:59 AM
I checked your account and it is in good status. If you're referring to a different account, please provide the account username or the email address registered to it.
Thank you.
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CIPLLCReplied on August 20, 2018 at 12:44 PM
If I click on the link to my form I get a message that says: form over quota.
It it doesn't open anymore. I only have the cip.llc@live.com account.
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John_BensonReplied on August 20, 2018 at 1:38 PM
I checked one of your forms (https://www.jotform.us/form/52125303466145) and it is working properly. Here's a screenshot:
Could you please provide the form URL so we can check it further? To find the form URL, please follow this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
Also, if the form is embedded on a website, please provide the link so we can check it too.
Thank you.
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CrossInvPropLLCReplied on August 20, 2018 at 1:43 PMIf I click on the link to my jotform, it says form over quota.
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CIPLLCReplied on August 20, 2018 at 1:44 PM
This is the link to the form: http://tiny.cc/CIPLLC
im on my phone and can't forward anything other than that to you until I'm back at the computer. Thank you.
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roneetReplied on August 20, 2018 at 2:23 PM
The form URL provided by you is associated with this email Id crosslandinv@gmail.com and currently, it is in over-limit status.
You can upgrade your account to any of the subscription(Bronze/Silver/Gold)
Also, you can take backup of your submission data and then delete all your submission data to resume your forms again.
Please refer to below options to take backup:
Related guides:
How-to-Export-All-of-Your-Data-at-Once
How-to-Download-Form-Submissions-as-Excel-CSV-PDF
How-to-Download-the-Submission-Files
Thanks.