- djwoodburyAsked on December 10, 2012 at 12:11 PM
I attempeted to down grade by using the 'switch subscription' and then selecting downgrade. I then logged out and logged in again but my subscription still shows as premium. I want it donwgeraded immediately.
- jeanettebmzAnswered on December 10, 2012 at 12:46 PM
According to our system, the account is scheduled to downgrade on 2013-01-09, so the account will remain Premium until that date