Unable to purge forms to free up upload space.

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    wpadc
    Asked on August 20, 2018 at 12:47 PM

    Hello,

    I am unable to select my forms to free up upload space. I am not interested in upgrading my account so how can I access my forms? In the screenshot, you'll notice I am approaching my uploading limit however the options to select a form to purge are not available. How can I remove forms to free up upload space?


    Best,

    Jordan 

    Screenshot
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    david
    Answered on August 20, 2018 at 01:33 PM

    To clear upload space you do not need to delete the actual form, only form submissions.  Deleting a submission will remove the file attached to that submission and clear up space.  Here is more information on how to delete submissions but keep the form:

    https://www.jotform.com/answers/494860-How-To-Delete-Submissions-and-Keep-the-Form