Auto-suspended again

  • David Makepeace
    Asked on August 20, 2018 at 1:55 PM

    Looks like my account is auto-suspended again.

    I was trying to import a form from Survey Monkey. Not sure why the password field is being added as I am not using a password field.

    Please unlock this and provide a link to instructions so I can continue to import surveys from Survey Monkey.


    Thank you

  • David JotForm Support
    Replied on August 20, 2018 at 2:27 PM

    I think what happened is you might have had the Survey Monkey home page URL instead of a form URL when cloning.  The only form in the home page is the log in form to it attempted to import a log in form instead of a different form.  I removed the imported log in forms and activated your account.  Your forms and account should be usable once again.