My submissions are not appearing in my Dropbox folder.

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    Dawn Huskey
    Asked on August 20, 2018 at 02:51 PM

    Hi,

    My submissions are not appearing in my Dropbox folder. Can you please help?

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    Victoria_K
    Answered on August 20, 2018 at 03:45 PM

    Hello,

    I have tested DropBox integration on my form and it seems to work properly, the submission was forwarded to folder.

    Can you please try to re-integrate the form according to the following guide?

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    Also, please note that only new submissions will be forwarded to Dropbox.

    Please let us know if you need more help.