Please confirm my account is DOWNGRADED

  • joeejournal
    Asked on August 20, 2018 at 7:06 PM

    Please confirm my account is DOWNGRADED. I am pretty sure I submitted a downgrade request (to FREE account) weeks ago but I got charged again. Please email me at mcrendog@hotmail.com. Thanks!

    This is joeejournal - that is my user name!

  • John_Benson
    Replied on August 20, 2018 at 11:01 PM

    My colleague already answered you on this thread: https://www.jotform.com/answers/1558205

    To avoid confusion, please reply there if needed. Thank you.