The image is becoming an issue for a few submissions - what can we do to fix it?

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    AngelesMannies
    Asked on August 20, 2018 at 10:12 PM

    1534817519IMG_7086.JPG


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    Victoria_K
    Answered on August 21, 2018 at 03:15 AM

    Hello,

    Our apologies on any inconvenience.

    Can you confirm that this is the page you had a problem with? https://www.angelesmannies.com/registration/ 

    I have submitted the form there to test and it works properly at the moment:

    1534835550Thank You 2018-08-20 23-00-19.

    The status of our servers was UP lately: http://jotformstatus.com 

    Could it be a temporary issue with your connection?

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    AngelesMannies
    Answered on August 21, 2018 at 11:43 AM
    Yes correct, why would a few people have issues submitting their
    information? Thank you,
    Daniel.
    Regards,
    *Placement Specialist*
    t: +1(818) 839- <(323)%20963-4046>0 <(323)%20963-4046>*362*
    jobs@angelesmannies.com




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    Victoria_K
    Answered on August 21, 2018 at 12:40 PM

    Hello,

    Unfortunately, we can not be sure why this could happen as we could not replicate the issue. 

    Perhaps it was temporary issue or related to users' connection. 

    Please let us know if this happens again, so we could investigate further.

    Thank you.