The image is becoming an issue for a few submissions - what can we do to fix it?

  • AngelesMannies
    Asked on August 20, 2018 at 10:12 PM

    1534817519IMG 7086 Screenshot 10


  • Victoria_K
    Replied on August 21, 2018 at 3:15 AM

    Hello,

    Our apologies on any inconvenience.

    Can you confirm that this is the page you had a problem with? https://www.angelesmannies.com/registration/ 

    I have submitted the form there to test and it works properly at the moment:

    1534835550Thank You 2018 08 20 23 00 19 Screenshot 10

    The status of our servers was UP lately: http://jotformstatus.com 

    Could it be a temporary issue with your connection?

  • AngelesMannies
    Replied on August 21, 2018 at 11:43 AM
    Yes correct, why would a few people have issues submitting their
    information? Thank you,
    Daniel.
    Regards,
    *Placement Specialist*
    t: +1(818) 839- <(323)%20963-4046>0 <(323)%20963-4046>*362*
    jobs@angelesmannies.com




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  • Victoria_K
    Replied on August 21, 2018 at 12:40 PM

    Hello,

    Unfortunately, we can not be sure why this could happen as we could not replicate the issue. 

    Perhaps it was temporary issue or related to users' connection. 

    Please let us know if this happens again, so we could investigate further.

    Thank you.