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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disabled. Why?

    Asked by merteksi on December 10, 2012 at 03:33 PM

    Hi,

    My account was suspended last month and then it's fixed and now i see that all my forms are disabled. I am working on my forms and on my website days and nights and believe me it's very bad to be in this position right now. I have been using JotForm for several years but no such kind of problems were happenning in the past.

    Please activate my forms.

    Best Regards

    Mert

  • Profile Image
    JotForm Support

    Answered by idarktech on December 10, 2012 at 03:49 PM

    Hello Mert,

    We are truly sorry about that. I have now unsuspended your account after finding no violations our terms. It should be fine by now.

    Your account was auto-suspended by our automatic phishing filter because one of your new created form was suspected to be used for phishing. I have now white listed your forms to avoid this from happening again.

    Our apologies for the inconveniences caused.