My forms are disabled. Why?

  • Profile Image
    merteksi
    Asked on December 10, 2012 at 03:33 PM

    Hi,

    My account was suspended last month and then it's fixed and now i see that all my forms are disabled. I am working on my forms and on my website days and nights and believe me it's very bad to be in this position right now. I have been using JotForm for several years but no such kind of problems were happenning in the past.

    Please activate my forms.

    Best Regards

    Mert

  • Profile Image
    idarktech
    Answered on December 10, 2012 at 03:49 PM

    Hello Mert,

    We are truly sorry about that. I have now unsuspended your account after finding no violations our terms. It should be fine by now.

    Your account was auto-suspended by our automatic phishing filter because one of your new created form was suspected to be used for phishing. I have now white listed your forms to avoid this from happening again.

    Our apologies for the inconveniences caused.