Problems with Google Sheets integration

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    mckensie_mccandless
    Asked on August 21, 2018 at 11:11 AM

    I am having problems with the Google Sheets Integration feature. I have created and published my form and integrated the Google Drive feature. However, the Google Sheets integration doesn't produce a working url nor does it create the folder and sheet in the Drive. Attached is the screenshot of the url I'm getting back.

    Screenshot
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    Mike
    Answered on August 21, 2018 at 12:28 PM

    Thank you for contacting us.

    Do you use a corporate G Suite account or a regular Gmail account?

    If you use some organization account type, could you please try the integration using a regular Gmail account to see if that makes any difference?

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    mckensie_mccandless
    Answered on August 21, 2018 at 01:43 PM
    Yes, that did work. Thank you! It has worked before under the corporate G
    Suite account- I set something up that way just last week. Any idea on what
    the problem could be?
    ...
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    DonaldHag
    Answered on August 21, 2018 at 03:41 PM

    The G Suite Integration should work too as expected. The problem could be resulting from read/write permissions to the account. Please ensure when authenticating, you use an email that has full read/write permission to the G Suite account with no restrictions.

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    mckensie_mccandless
    Answered on August 21, 2018 at 04:43 PM
    Thank you!
    ...