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mckensie_mccandlessAsked on August 21, 2018 at 11:11 AM
I am having problems with the Google Sheets Integration feature. I have created and published my form and integrated the Google Drive feature. However, the Google Sheets integration doesn't produce a working url nor does it create the folder and sheet in the Drive. Attached is the screenshot of the url I'm getting back.
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MikeReplied on August 21, 2018 at 12:28 PM
Thank you for contacting us.
Do you use a corporate G Suite account or a regular Gmail account?
If you use some organization account type, could you please try the integration using a regular Gmail account to see if that makes any difference?
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mckensie_mccandlessReplied on August 21, 2018 at 1:43 PMYes, that did work. Thank you! It has worked before under the corporate G
Suite account- I set something up that way just last week. Any idea on what
the problem could be?
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DonaldHagReplied on August 21, 2018 at 3:41 PM
The G Suite Integration should work too as expected. The problem could be resulting from read/write permissions to the account. Please ensure when authenticating, you use an email that has full read/write permission to the G Suite account with no restrictions.
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mckensie_mccandlessReplied on August 21, 2018 at 4:43 PMThank you!
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