Remove payment option from contracts?

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    Asked on August 21, 2018 at 11:17 AM

    Love the service, but cannot afford to upgrade :(

    While I wish I could it just it's not a budget option right now.

    Can I continue with Jotform on the Bronze plan if I remove payment link to Paypal and just send out invoices on my own?

    I actually was considering already this as many clients have Paypal trust issues and pay by other means. 

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    Answered on August 21, 2018 at 12:36 PM

    With a Bronze account, you can receive 10 payment submissions per month. This month you received 7 payment submissions. If you reach the payment submission limit your forms with a payment integration will be disabled. The forms without the payment integration will continue to work as they are receiving regular submissions.

    If you payment form gets disabled because of the payment limit, you can remove the payment integration from the form to activate it. However, please note that this will also delete the data you collected using a payment field from the submissions page of your form, so I would suggest you to download your data first. 

    How to Download Form Submissions as Excel/CSV/PDF