"Thank You" page requires users to scroll up

  • Profile Image
    motolabllc
    Asked on August 21, 2018 at 02:20 PM

    Hello,

    I have a "thank you" page after someone completes my form.  However, once the person completes the form and clicks "submit", the person is directed to the very bottom of my website page, and the person does not see the "thank you" page, unless they scroll up.

    People don't typically scroll up.  Is there a way to make the "thank you" page visible as soon as they click submit? 


    Let me know! Thanks for your help.

  • Profile Image
    AshtonP
    Answered on August 21, 2018 at 02:52 PM

    This should not be a problem when you use the direct form URL. Have your embedded this form with your webpage?

    Please try to embed the form using an iFrame method. Here is how to get the iFrame code. You may also refer to this article - Getting-the-Form-iFrame-Code

    63885_iframe_method.gif

    I hope this helps. Do get back to us if you have any questions.