Autoresponder and Notification keeps sending to account email

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    stuit
    Asked on August 21, 2018 at 05:21 PM

    Hello,

    I tried several times to make the 'autoresponder' or the 'notification' send email to a specific address other than the email of jotform account, but with no use. 

    The form always sends to the email of my account (i.e. it@stu.edu.iq), how can I change it?

    Regards.

  • Profile Image
    EltonCris
    Answered on August 21, 2018 at 06:24 PM

    Here's how: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    FYI, when you click the Test Email button, it would only send a test notification to your account email address, not to the email address set in the notification.

    To test the email recipients of your form notifications, make an actual submission in your form. Fill out your form and submit it.