- JamesAsked on March 02, 2011 at 08:01 AM
I'm user "digaosp", i'm trying to download my web forms which i've created and it doesn't work normally...
The counter is working, it really shows me for example: "500 forms" but when I check it out webform, it shows me "null", if I also try to download it through excel or even txt it shows me "null".
It's urgent, i must create my report based on the information i've received in my web form, can you tell me when's it gonna be solved?
Thanks for reading, I count on your reply as soons as possible.
- JotForm SupportliyamAnswered on March 03, 2011 at 12:06 AM
This was caused by the problem that we have encountered with the database yesterday. This is now fixed and you can see that your forms are now back up again once you log in.
Sorry for this inconvenience and than you for your patience.