What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The JotForm doesn't send the messages to my email.

    Asked by lotrfans on December 10, 2012 at 10:29 PM

    I'm not sure why it won't, my email address is legitimate but it never works. It never worked even before I put it on the website, but I had thought that maybe the emails were just taking their sweet time.


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    Answered by pinoytech on December 11, 2012 at 12:11 AM

    Hi Val,

    Sorry for the inconvenience that may have caused. The issue had something to do with your recipient email address(lordofthe*******@yahoo.com) which is in our bounce list and I will remove it now for you. Your form should be working fine by now.

    Thank you!

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    Answered by lotrfans on December 11, 2012 at 01:07 PM

    Thank you very much, I appreciate it! (:

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    Answered by pinoytech on December 11, 2012 at 03:02 PM

    You are quite welcome val! If you need our assistance again, feel free to contact us at anytime.

    Have a great day!