Is there a way to cancel a registration through Jotform so that it creates a refund to the person?

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    DataMgrLou
    Asked on August 22, 2018 at 10:35 AM
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    Victoria_K
    Answered on August 22, 2018 at 12:25 PM

    Hello,

    If you refer to the payment integrations on your forms, you should process refunds to your users within the dashboard of payment processor you use.

    If you want to cancel your Jotform subscription, we offer a 30 day money back guarantee, so we would be able to refund the payment within 30 days of creating subscription.

    Please let us know if you need more help.