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melissaspinaAsked on August 22, 2018 at 11:58 AM
I am able to log into my account. However, it is showing 0 submissions and the dropdown that allows me to view and edit my form is missing. How do I l
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melissaspinaReplied on August 22, 2018 at 1:43 PMBenny_W,
Please reference the attached form that I previously generated a report
with using JotForm. Where do I locate this? Something has happened that
my account has changed. I have several submissions like the one attached
and they are gone from my page.
Thanks,
My_KJ_Signature
*/Melissa Spina/*
*/Repair Office Coordinator
/* Phone: 315-454-5535
Fax: 315-454-5564
Email: *melissaspina@kjelectric.com
* WEB: *http://www.kjelectric.com
*
Company Logo
/This communication, including attachments, is for the exclusive use of
the addressee and contains proprietary, confidential and privileged
information. If you are not the intended recipient, any use,
copying, disclosure, dissemination or distribution is strictly
prohibited.If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this communication and
destroy all copies. /
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melissaspinaReplied on August 22, 2018 at 3:43 PMBob Mastrovito had an account.
robertmastrovito@kjelectric.com
Is that where the form is located? But how would I have had access to it?
My_KJ_Signature
*/Melissa Spina/*
*/Repair Office Coordinator
/* Phone: 315-454-5535
Fax: 315-454-5564
Email: *melissaspina@kjelectric.com
* WEB: *http://www.kjelectric.com
*
Company Logo
/This communication, including attachments, is for the exclusive use of
the addressee and contains proprietary, confidential and privileged
information. If you are not the intended recipient, any use,
copying, disclosure, dissemination or distribution is strictly
prohibited.If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this communication and
destroy all copies. /
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melissaspinaReplied on August 23, 2018 at 7:43 AMHis account has been deleted for a few weeks now, so why was I able to
generate a form last week? Is there a way to look at the past completed
forms that have been emailed to me and re-upload the formatted blank
form for KJ Inspection Reports?
Thanks,
My_KJ_Signature
*/Melissa Spina/*
*/Repair Office Coordinator
/* Phone: 315-454-5535
Fax: 315-454-5564
Email: *melissaspina@kjelectric.com
* WEB: *http://www.kjelectric.com
*
Company Logo
/This communication, including attachments, is for the exclusive use of
the addressee and contains proprietary, confidential and privileged
information. If you are not the intended recipient, any use,
copying, disclosure, dissemination or distribution is strictly
prohibited.If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this communication and
destroy all copies. /
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Ashwin JotForm SupportReplied on August 23, 2018 at 10:23 AM
I did check the deleted account and it seems the forms were last edited in May 2018. Do you have the form URL or form ID which you created last week?
Do let us know the form ID, form URL or webpage URL where you have embedded your form and we will take a look.
We will wait for your response.
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melissaspinaReplied on August 23, 2018 at 11:43 AMFound it!
https://form.jotform.com/80955436679170
My_KJ_Signature
*/Melissa Spina/*
*/Repair Office Coordinator
/* Phone: 315-454-5535
Fax: 315-454-5564
Email: *melissaspina@kjelectric.com
* WEB: *http://www.kjelectric.com
*
Company Logo
/This communication, including attachments, is for the exclusive use of
the addressee and contains proprietary, confidential and privileged
information. If you are not the intended recipient, any use,
copying, disclosure, dissemination or distribution is strictly
prohibited.If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this communication and
destroy all copies. /
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melissaspinaReplied on August 23, 2018 at 1:43 PMHe no longer works for this organization, I presume that is why his
account was deleted. We need to have access to this template to generate
reports. The owner is asking to speak with you, please call her at (315)
454-5535. Her name is Carol.
My_KJ_Signature
*/Melissa Spina/*
*/Repair Office Coordinator
/* Phone: 315-454-5535
Fax: 315-454-5564
Email: *melissaspina@kjelectric.com
* WEB: *http://www.kjelectric.com
*
Company Logo
/This communication, including attachments, is for the exclusive use of
the addressee and contains proprietary, confidential and privileged
information. If you are not the intended recipient, any use,
copying, disclosure, dissemination or distribution is strictly
prohibited.If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this communication and
destroy all copies. /
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Ashwin JotForm SupportReplied on August 23, 2018 at 2:03 PM
Unfortunately we do not provide support over phone.
If you have access to email address ROBERT*****OVITO@**ELECTRIC.COM, we can restore the deleted account so that you can reset your account password and get access to account.
If you do not have access to this email address, please contact the user and ask him to contact use to restore account.