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  • Profile Image

    file upload not working?

    Asked by flashnick on December 11, 2012 at 04:58 AM

    The file seems to have stopped working. When the submission comes through and you click on the file link you just get a snippet of XML code in the browser (see screenshot).

     

     

    Page URL:
    http://www.craftscouncil.org.uk/global/competition/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on December 11, 2012 at 06:44 AM

    We apologize for your inconvenience, flashnick.

    I have now forwarded this matter to the development team.  They'll be the ones to look into this.  We'll inform you as soon as we have updates on this.

    Thanks for your patience.

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    JotForm Founder

    Answered by aytekin on December 11, 2012 at 08:44 AM

    I checked your account and there seems to be a problem with that particular file. The other files are showing up fine. So, my recommendation would be to contact to the sender and ask them to re-send the file.