Can't log In

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    Denice Valbuena 
    Asked on August 22, 2018 at 12:36 PM

    Logging in from the Login navigation does not seem to be working.

    After entering username and password, nothing happens.


    Tried logging in on this link, and still nothing happens after clicking sign-in

    https://www.jotform.com/login

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    Kevin_G
    Answered on August 22, 2018 at 01:30 PM

    Please try clearing your browsers cache, using incognito mode or using a different internet  connection, I have just checked  the log-in feature and it works as expected on my end. 

    If the problem persists, please kindly share us a screenshot about it showing up the console report, the guides below will help you doing so: 

    - Getting the console report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    - Uploading the image on this thread since attached files via email responses will not be posted here: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.