What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure Forms

    Asked by shaunnaylor on May 10, 2010 at 12:31 AM
    Is there a reason that the padlock doesn't show even though the https id showing on the address bar?


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    JotForm Founder

    Answered by aytekin on May 10, 2010 at 04:06 AM
    That shouldn't be the case. Can you send me the URL of the page that has this problem? On which type of browser does this happen?
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    Answered by shaunnaylor on May 10, 2010 at 05:27 AM
    I've solved the problem.

    Many thanks for your answer

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    Answered by PESMarketing on June 18, 2010 at 12:09 PM
    What was your solution to this problem? I am not seeing the padlock on IE or Firefox. IE says "this webpage contains content that will not be delivered using a secure HTTPS connection, which could compromise the security of the entire webpage." I am making a form for job applicants with sensitive material, so I really need this form to be secure.
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    JotForm Founder

    Answered by aytekin on June 22, 2010 at 04:16 AM
    Can you post the URL of the form? Then we can tell exactly what is the problem on the page? Are you including any images on your secure form?