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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not getting email notifications all of a sudden

    Asked by guest_23453130068042 on December 11, 2012 at 08:45 AM

    Have no idea why and the emails I was sent in repsonse to this probelm had no true guidance fo me..It was weird.

    Anyways - if htere is truly a customer service program with this company - I cant stay or upgrade until I hear fr0m you. What is the sense of having people submit forms and I have no idea that they did?

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    JotForm Support

    Answered by Welvin on December 11, 2012 at 09:38 AM

    Hi,

    I think you are Sandy with username, Sandy2121. I have replied to your original post, please refer to that thread.

    To repeat the message;

    I have made the changes to your form notifications, I have added one email alert and all should now works fine. Please test your form live and see if you don't receive a notification, if not, please be sure to update us here or by creating a new thread. Also, please be sure to login. 

    Cheers!